I'm Priyanka Ojha

About Me

Hello! My name is Priyanka.

I have completed my master's in Computer Science from Arizona State University. Prior to this, I contributed as a Software Engineer at TCS Digital's Intelligent Automation team. There, I led the creation of an intelligent chatbot service for seamless personalized support. My proficient coding skills and eagerness for learning empowered me to excel in a condensed timeframe. With a fervent passion for Computer Science, I completed a transformative summer research internship at IIT Bombay, actively contributing to Face Detection and Recognition.

I eagerly anticipate commencing a dynamic and enriching career in software development, seeking out challenges that inspire growth and innovation. The sections below highlight my experience in Computer Science - and it is forever growing!

Download Resume

My Projects

                                                             
ConversAI: A Smart AI Chat Assistant

  • Developed a smart AI chatbot using Hugging Face, delivering multi-turn conversations with 90% accuracy.
  • Deployed the chatbot on Azure cloud, ensuring scalability and faster responses through a responsive web interface.

                                                             
TestifyQA - QA Automation Project

  • Developed a full-stack bug tracking system with role-based access, dynamic filtering, and REST APIs.
  • Automated UI/API tests using Cypress, Jest, and Postman, improving bug resolution efficiency by 40%.

                                                             
Research Paper Classification Using GCNs

  • Implemented Graph Convolution Networks (GCNs) on the Cora dataset, a graph dataset consisting of interconnected scholarly articles via links, to classify scientific papers, boosting classification accuracy from 73.16% to 83.52%.

                                                             
SilkViser: Visualizing Blockchain Cryptocurrency Data

  • Designed SilkViser, a dashboard facilitating the exploration of Bitcoin cryptocurrency data through visualizations like coin glyphs, sankey charts, and choropleth maps, enhancing comprehension of transaction mechanisms and network relay activities.
  • Utilized HTML, CSS, JavaScript, and d3.js to build SilkViser, incorporating real-time API calls for up-to-date transaction data.

                                                             
Student Verification System

  • Developed an e-verification portal for the college which consists of an AI based attendance system and a verification panel.
  • Attendance system stores the attendance of the students in an excel sheet using face detection and recognition.
  • Verification panel helps in verifying and filtering students based on the criteria setup by companies participating in college placement drives.

                                                             
Face Recognition System

  • Studied and implemented Face Detection using Haar Cascade Classifier and Face Recognition using Eigenfaces and Invariant Scattering Convolutional Networks
  • Compared the results obtained by using Eigenfaces and the Scattering Networks approach and generated the ROC and CMC curves with 94% and 95% respectively
  • Worked on the LFW and Yale face dataset for the above implementations

My Resume



Education
2017 - 2025

2023 - 2025
Master's Degree - Arizona State University, USA                                                                                                         GPA: 3.9

Master of Science, Computer Science

Coursework: Foundations of Algorithms, Distributed Database Systems, Data Visualization, Data Mining, Fundamentals of Statistical Learning and Pattern Recognition, Knowledge Representation and Reasoning, Software Verification and Validation Testing, Applied Cryptography, Statistical Machine Learning

2017 - 2021
Bachelors Degree - Maharana Pratap University of Agriculture and Technology, India                                                                       GPA: 3.87

Bachelor of Technology, Computer Science and Engineering

Coursework: Neural Networks, Design and Analysis of Algorithms, Data Structures, Information Security, Operating System, Mobile Application Development, Compiler Design, Database Management Systems, Java Programming, Discrete Structures and Graph Theory, Computer Networks, Unix and Shell Scripting, Object Oriented Programming, Computer Architecture



Work Experience
2021 - 2023

2021 - 2023
Software Engineer (TCS Digital), Tata Consultancy Services Ltd., India

[Backend, MERN Stack]

  • Spearheaded the development of TCS Cognix, an intelligent chatbot service delivering seamless end-to-end customer support.
  • Achieved 90% accuracy in predicting disruptions, ensured 99.9% availability, and accelerated response times by 32%.
  • Devised and implemented a resilient user authentication framework utilizing the OAuth2 protocol across a spectrum of TCS client projects within the Intelligent Automation team.
  • Mentored 12 trainee associates in honing their skills across various areas such as Chatbot Development, User Authentication, Java, Spring Boot, and Spring Security.



Research Experience
2019 - PRESENT

2024 - 2025
Research Aide, Arizona State University - Tempe, Arizona, USA

Research Aide, Arizona State University

  • Led testing of a Gen AI chatbot, using test automation to resolve 95% of bugs and boost accuracy by 15%.
  • Analyzed client training data to optimize engagement strategies, resulting in a 20% rise in program revenue.

2019 - 2019
Summer Research Intern IIT Bombay - Mumbai, Maharashtra, India

Summer Research Intern, IIT Bombay (Under the guidance of Prof. Vikram M Gadre)

  • Successfully concluded the Internship Program endorsed by the MHRD, Govt. of India, as part of the TEQIP (KITE) initiative.
  • Proficiently executed Haar Cascade Classifier for Face Detection, as well as Eigenfaces and Invariant Scattering Convolutional Networks for Face Recognition.
  • Applied these methodologies on LFW and Yale face datasets, leading to robust analysis with ROC and CMC curves indicating remarkable 94% and 95% accuracy.

References

Arizona State University

"I had the pleasure of supervising Priyanka in her role as a Research Aide, and I can confidently say she is one of the most capable, reliable, and driven students I’ve worked with. Priyanka consistently demonstrated exceptional initiative and professionalism in every task she took on. Whether it was tracking participant progress, compiling and simplifying complex training materials, she approached each responsibility with thoughtfulness and attention to detail. She quickly became someone I could depend on to manage projects independently, while also proactively identifying areas for improvement. What sets Priyanka apart is her ability to balance strategic thinking with flawless execution. She not only handled technical tasks with efficiency but also brought creative solutions to our instructional design efforts - always eager to learn and adapt to new challenges. Her communication skills, both written and verbal, are outstanding, and she seamlessly coordinated with participants, faculty, and stakeholders. Her work had a direct and meaningful impact on the success of our training programs, many of which are used by professionals in public institutions and Fortune 500 companies. I have no doubt that Priyanka will bring the same level of dedication, intelligence, and leadership to any opportunity she pursues in the future. She would be an incredible asset to any team or organization!"

Kristen Hurtado
Assistant Teaching Professor, Arizona State University

Tata Consultancy Services

"I would recommend Priyanka for her exceptional skills and work as an Azure Developer and Live Chat bot Specialist. As a member of our team, Priyanka has demonstrated a high level of technical expertise and a commitment to delivering quality work.

Priyanka has developed a custom solution for one of our clients using Azure. Her work has included developing use cases and features that have gone above and beyond what was required, pushing the solution to its limits to ensure that it meets the client's needs. Her technical skills and attention to detail have been invaluable in delivering a solution that is both effective and efficient.

In addition to her technical skills, Priyanka has also demonstrated strong collaboration and communication skills. She works well on a team, communicating effectively and working with others to achieve shared goals. Her commitment to delivering results has been evident in her work. I highly recommend her for any position in this field and I am confident that she will deliver results and exceed expectations."

Rodrigo Lorenzo
Service Delivery Manager & Transformation Manager, TCS




My Certifications

Algorithmic Toolbox

issued by University of California San Diego through Coursera

Java Programming : Principles of Software Design

issued by Duke University through Coursera

Software Engineering Virtual Experience

issued by J.P. Morgan Chase & Co. through InsideSherpa

Data Structures and Performance

issued by University of California San Diego through Coursera

Problem Solving

HackerRank Skills Verification Test - Problem Solving issued by HackerRank                                                    





Some of my skills

95%
Java
90%
Python
75%
JavaScript
85%
Spring Boot
80%
C/C++
90%
Frontend Technologies
75%
Node.js
80%
Machine Learning
75%
Deep Learning
80%
Data Mining
70%
Cloud Technologies
85%
Databases

Platforms

Docker
80%
Maven
75%
GIT
85%
Microsoft Azure
85%
IDE (Netbeans, Intellij, Eclipse)
95%
ElasticSearch
85%
Tomcat
75%
Tensorflow
70%
Amazon Web Services
80%
PyTorch
75%

Accolades

SUN Award for exemplary service and leadership at ASU

Winner of TCS Xpedition

General Proficiency Award for scoring 10 CGPA in 10th

TCS Gems Star Team Award for outstanding contribution to the organisation

Get in touch.

Mail

priyankaojha228@gmail.com